Money-Back Guarantee Policy

At Ryze, customer satisfaction is at the heart of everything we do. If you're not fully satisfied with your experience, our Money-Back Guarantee ensures a completely risk-free purchase for all prepaid orders.

Eligibility

This policy applies only to customers who have placed a prepaid order directly through our website.
The request must be initiated within 7 days of product delivery.
Products must be used as directed for a reasonable period to fairly assess their effectiveness.

How It Works

Contact Us
Email our support team at hello@weryze.com within 7 days from the date of delivery.
Tell Us Why
You'll be asked to complete a quick survey or join a short call with one of our product experts. This helps us understand your experience and improve our product.
Easy Return
Once your claim is approved, we'll arrange a pickup of the product from your location.
Full Refund
After receiving the product, we'll initiate a full refund to your original payment method within 5–7 business days.

Additional Notes

Only one refund per customer is allowed under the Money-Back Guarantee.
Only 3 gums should be used for the refund to be applicable. If you have ordered a multi-pack, the other packs must remain unused for the refund to be processed.
The guarantee does not apply to:
- Cash-on-delivery (COD) orders.
- Customers who refuse the survey/interview process.
- Heavily used or empty products (exceptions may apply on a case-by-case basis).

Need Help?

We're always here for you. Reach out to us at hello@weryze.com with any questions or concerns.